Cancellation Policy

While we are sensitive to last-minute schedule changes, we require 48-hours notice for all cancellations. Due to the high demand for our services, we charge a $35 cancellation fee for all appointments canceled after this 48-hour window. Because we process all payments the day before the appointments, we charge the full amount of the appointment if you cancel with less than 24-hours notice. If a Shield Cleaning professional arrives at a scheduled cleaning appointment and is unable to gain access to your home, we are unable refund the charge for the appointment.

We take pride in providing you the highest quality professional cleaning experience – Contact Shield Cleaning today for an appointment.